TaskRabbit, an online marketplace for freelance workers owned by Swedish furniture chain IKEA, announced that it had been attacked by cyber criminals.

On Monday, the San Francisco company deleted its website and app, urging customers to change their passwords as it was investigating a “cybersecurity incident”. The company said it was working with a cybersecurity firm but did not disclose what happened, how many people may have been affected, or how it learned about the breach.

The company said it had notified customers and “taskers,” those offering their services and being reviewed by the company, and said it would reschedule any unfinished tasks and compensate workers for the tasks that were done on Monday due to the disruption could not be completed.

A company representative did not respond to a request for additional information on Monday afternoon.

A representative from IKEA Group said the company was aware of unauthorized access to TaskRabbit’s website but said that IKEA’s website, which operates independently, was not affected.

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TaskRabbit, the San Francisco-based handyman app, is expanding to Nashville Thursday, adding to the city’s rapidly growing on-demand services.

Customers use the app to hire individuals known as “taskers” to help them with everyday tasks – assembling furniture, hanging pictures, putting up a television, etc. The company operates in 24 cities and has 60,000 Employees who perform tasks.

“Today, middle-class families who are working parents, both outside the home or both working in some way, just can’t get through all of the things on their to-do lists,” said Stacy Brown-Philpot, CEO of TaskRabbit. “We’re going to help you resolve this pain point by helping you remove some of these things from your to-do list.”

The TaskRabbit business model helps Taskers supplement income when wages in full-time and part-time jobs are inadequate, Brown-Philpot said. The average hourly income for Tasker is $ 35. She points out that it is more than four times the federal minimum wage.

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TaskRabbit customers download the app, select the task they want to do, and choose a Tasker who will respond within 30 minutes. The Tasker tells a customer when to come by based on customer preferences and sets the rate. All tasks are insured, and TaskRabbit does background checks for its Taskers.

TaskRabbit is moving to local Takl, which started in the on-demand craft niche in Nashville last year. Founded by Willis Johnson, a Frankliner, the company expanded to 700 cities and was powered by a high-visibility advertising campaign.

Takl has 2,000 employees providing craft services in the Nashville area, with house cleaning, gardening, and garbage disposal among the most popular services, according to the company.

“The peer-to-peer economy is revolutionizing the way people get things done,” said Johnson. “We have launched the Takl app in hundreds of cities and look forward to expanding our product across America.”

Beyond housework, the on-demand model has caught on with workers and customers in Nashville looking for grocery delivery, meal delivery, transportation, haircut, and fuel, among other things. Employees will aggregate their incomes through multiple apps or take up jobs as they please in their spare time.

You can reach Jamie McGee at 615-259-8071 and on Twitter @JamieMcGee_.

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