LucidAct Well being & NEMS Launch Distant Affected person Monitoring Administration to Promote Well being Outcomes for San Francisco Seniors
NEMS and LUCIDACT logo
North East Medical Services and LucidAct Health partner to provide remote patient monitoring management for some of San Francisco’s most vulnerable seniors
SAN FRANCISCO, CALIFORNIA, UNITED STATES, June 22, 2021 /EINPresswire.com/ – North East Medical Services (NEMS) and LucidAct Health Inc. have teamed up to help manage remote patient monitoring ( RPM). LucidAct’s innovative and linguistically appropriate virtual health care will aim to improve patient outcomes for some of NEMS’s San Francisco seniors with limited English proficiency by making these virtual services available and accessible to seniors from the comfort of their homes.
NEMS, a state-qualified health center based in the San Francisco Bay Area, is partnering with LucidAct Health, a leader in RPM and virtual visiting software based in Silicon Valley, to improve the health and lives of seniors living at the NEMS program for everyone to participate. Inclusive Care for the Elderly (PACE) in San Francisco. NEMS is one of the largest community health centers in the United States, targeting the medically underserved Asian population. Based in the San Francisco Bay Area and clinics in San Francisco, Daly City and San Jose, NEMS provides comprehensive healthcare services to over 65,000 patients, most of whom are uninsured, low-income and prefer to be served in a language other than English. Launched in the heart of Chinatown in early 2021, the NEMS PACE program provides low-income, eligible seniors, the majority of whom are dual-eligible, with comprehensive medical and social services for Medicare and Medi-Cal (California’s Medicaid program). With 90% of their patients identifying as Asian, NEMS and NEMS PACE prioritize the provision of linguistically competent and culturally sensitive healthcare services.
Dr. Jerry Jew, NEMS Chief Strategy Officer, said, “We believe that having a comprehensive system of care for our PACE participants is the key to greater health equity while ensuring the safety and comfort of their home. Through our partnership with LucidAct Health, we can provide the easy-to-use remote supply devices with multi-language capabilities via the 4G / 5G LTE network. ”
During the COVID-19 pandemic, virtual care was a safe alternative to personal care, but access to many of these services remains a challenge for seniors. These challenges were even greater for people with limited English language skills. LucidAct’s RPM management provides seamless and easy-to-use virtual nursing tailored for seniors. LucidAct’s multilingual devices can provide services in English, Spanish, Mandarin, Cantonese, Korean, Russian, Arabic, Hebrew, Hindi, and other languages as required.
“The NEMS PACE care team is excited to test this innovative technology. Many of our PACE participants face barriers to virtual care with the tools currently available due to advanced and complicated technology that is difficult for seniors to navigate. Our population continues to be challenged by poor English language skills. LucidAct removes both of these obstacles for us, ”said Sharon Raver-Villanueva, Director of the NEMS PACE program. “I’m excited to see how LucidAct’s linguistically proficient RPM management can help improve the health and wellbeing of our participants while providing our care team with the clinical data they need for optimal care.”
The demand for virtual care and care coordination from home has skyrocketed since the pandemic. According to the International Data Corporation (IDC) survey[1] 51% of US consumers are concerned about going back to health care facilities. In addition, older patients with language and cultural barriers face additional challenges. These include the lack of access to suitable means of transport, the lack of easy-to-use technology and care teams who cannot converse in their native language
“LuicdAct’s AI technology delivers intelligent real-time data to our vendors,” said Murali Athuluri, NEMS chief information officer. “This is crucial for identifying important trends and highlighting social determinants of health faster than comparable solutions.”
Through this collaboration, NEMS will leverage LucidAct Health’s virtual nursing platform to enable remote monitoring and AI technology to ease the burden on providers of reading large volumes of clinical patient records and the flow of device data. LuicdAct Health will integrate with NEMS ‘EMR system and deliver AI-driven insights directly to providers via FHIR-based APIs, which in turn will increase the quality of care.
“This is an important milestone for LucidAct Health as it allows us to focus on the needs of the growing Medicaid population. The needs of these members are naturally more complex and require a different approach to virtual care and care coordination. We are honored and excited to work with such a leader in the Medicaid space, ”said Grace Chen, Founder and CEO of LucidAct Health Inc.
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ABOUT NEMS
North East Medical Services (NEMS) is one of the largest nonprofit health centers in the United States serving the medically underserved population of the San Francisco Bay Area. NEMS provides comprehensive healthcare services to a wide variety of patients, most of whom are low-income, have access to Medicaid, and have limited English language skills. NEMS providers and employees provide language-proficient and culturally sensitive services in many languages and dialects other than English, including Cantonese, Mandarin, Toishan, Vietnamese, Burmese, Tagalog, Spanish and Hindi. NEMS operates 12 clinics in San Francisco, Daly City, and San Jose. More information is available at www.nems.org.
ABOUT NEMS PACE
The North East Medical Services Program of All-Inclusive Care for the Elderly (NEMS PACE) was launched in San Francisco’s Chinatown in early 2021. PACE is a nationally recognized model of care for older adults with chronic health needs. NEMS PACE provides participants with access to a dedicated care team that works together to develop a comprehensive and personalized care plan to meet the unique medical, social and emotional needs of each participant. More information is available at https://www.nems.org/pace/about.html.
ABOUT LUCIIDACT HEALTH
LucidAct Health is a cloud-based API and software company for virtual care based in Silicon Valley, California. It specializes in developing virtual care and remote monitoring solutions for Medicaid patients that enable them to have equal access to healthcare even when technology is difficult to access. Emerging AI technology is focused on uncovering the social determinants of the health of patients with complex needs, who are usually also most at risk. More information is available at www.lucidact.com
[1] Dunbrack, LA (2020, December). IDC Survey: Prioritizing Safe Access To Supply To Address COVID-19 Concerns Among Consumers. IDC. https://www.idc.com/getdoc.jsp?containerId=US46582320.
Grace Chen
LucidAct health
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June 22, 2021 at 5:19 pm GMT
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